Frequently Asked Questions


What Do You Need To Know Before Moving A Piano?

When we move a piano, we are very careful, and we make sure your floor is protected and we ensure that we take all the needed precautions to make sure the removal is as hassle-free as possible.

What Do You Need To Know Before Disposal Of A Piano?

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Do we move all kinds of pianos ?

Yes we move upright, grand and baby grand pianos

Do we offer insurance ?

Yes, we do.

Do we require specific info?

Yes we do. We need to know :

If it is an upright, grand or baby grand piano 

The full  collection address and the full delivery address

Info about the properties, if there any access issues

How many flights of stairs are there in  both properties 

How many steps 

Are there lifts available?

Will the floors need protecting.


Do we offer an invoice?

Of course, we use Sage, and we send safe and easy to pay invoices via Sage.

Do we work with any brand?

Yes, we do, from Yamaha to Kawai, from Bechstein to Steinway we work with all brands and models.

Do we provide a quote?

Yes, we do. Please get in touch and send us an email with all the important details we need to know in order to give you a quote.

Do we need to receive a payment in advance?

Yes, we do, we require a card payment 48/24 hours before the appointment takes place.

Please remember, every job is unique, every piano is different.

Get in touch today, send us an email or give us a call and we would be delighted to help.


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Contact Us

Please feel free to contact us for anymore information.

07392 604958

20 Red Lion St, Holborn, London, WC1R 4PQ

M-F: 8am-5pm, S-S: Closed